Sergio Luján Mora

Profesor Titular de Universidad

Underlying Factors of Quality Improvement in Spanish Language Apps for People with Disabilities

Andrés Larco, Carlos Montenegro, Esteban Diaz, Sergio Luján-Mora
5th International Conference on eDemocracy & eGovernment (ICEDEG 2018), p. 110-116, Ambato (Ecuador), April 4-8 2018. ISBN: 978-1-5386-2521-7.
(ICEDEG'18a) Congreso internacional / International conference


Using the Mobile App Rating Scale (MARS) base model, this research identifies the underlying quality factors of Apps for People with Disabilities, applying Principal Components Analysis. A group of 257 apps running on various platforms was selected, analyzed and evaluated. The apps are directed to people with intellectual disability, autism, Down syndrome and cerebral palsy. The evaluators were software test specialists. The application of the Principal Components Analysis identified the most relevant quality categories of MARS model, which was grouped into new categories. The overall results show Aesthetics and Functionally as the more critical original quality categories of the analyzed Apps group. Engagement and Information categories have some contradictory characteristics that require commitments.